Privacy Policy

Privacy Policy

Last Updated: 21 June 2024

LondonKiosK ("us", "we", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding your personal data.

1. Introduction

We respect the privacy of our users and are committed to protecting it through our compliance with this policy.

We are committed to ensuring that the personal information we collect is secure. We comply with the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data from European Union member countries and the United Kingdom.

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Data Subject: An individual who can be identified, directly or indirectly, by reference to personal data.
• Processing: Any operation performed on personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction.
• Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.
  
  

3. Information We Collect

We collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us.

Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site-related activities.

We may collect several types of information from and about users of our services, including:

• Contact Information: Name, email address, phone number, postal address.
• Account Information: Username, password.
• Payment Information: Credit card details, billing address.
• Usage Data: Information about how you use our website or services.
• Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device type, and other similar information.
• Marketing and Communications Data: Your preferences in receiving marketing communications from us and our third parties.

4. How We Use Your Information

We may collect and use Users' personal information for the following purposes:

• To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information taken together to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback that you provide to improve our products and services.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey, or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  
  

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

6. Data Sharing

We may share your personal data with:

• Third-party service providers who assist us in providing and maintaining our services.
• Law enforcement or other governmental agencies in response to a lawful request.
• Other parties as required by law or regulation.
  
  

7. Disclosure of Your Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

8. Your Rights

Under the United Kingdom's Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR), you have several rights, including:

• Right to access: You have the right to request access to your personal data.
• Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to erasure: You have the right to request that we erase your personal data under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to data portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
  
  

6. Changes to Our Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

7. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at info@londonKiosK.co.uk